Careers

We are seeking a General Manager to join the team in the greater San Jose area. This position will be responsible for all aspects of restaurant management including overseeing the front and back of house. The General Manager will be responsible for ensuring high performance of employees and proper execution of restaurant functions.

This position requires an enthusiastic individual with an entrepreneurial personality who can go above and beyond to oversee all restaurant operations and employees.

Management:

• Hire, train, and develop hourly employees
• Identify and delegate responsibilities to leads and staff
• Ensure that high levels of customer service are being achieved
• Maintain and update proper employee documentation
• Ensure that established company processes and procedures are consistently followed
• Ensure that food standards are consistently being met, including quality and presentation
• Follow and manage proper sanitation and cleanliness standards in the restaurant

Administrative Duties:

• Maintain schedules that ensure appropriate staffing levels in accordance with labor goals
• Maintain accurate weekly restaurant inventories in order to monitor and take appropriate action to control food costs
• Review financial data weekly and initiate necessary actions to increase sales and profits
• Manage daily deposits

Salary & Benefits:

• R.E.A.L. General Manager Program – General Managers are eligible for a four week paid sabbatical and a bonus of an entire year’s salary after 5 years of service.
• Base salary starting at $85,000 – $95,000
• Quarterly incentive plan with the potential to earn up to 20% of your base salary
• Medical and dental insurance with a generous company contribution
• $5,000 signing bonus paid after one year of employment
• 401(k) option with company match
• PTO starting at 15 days per year with buy back options
• 10 paid holidays per year
• Competitive compensation
• Phone allowance
• Dining discounts

Position Requirements:

• One year of management experience required
• Must possess Manager Food Safety certification (within one month of employment)
• Must possess a valid Driver’s License
• Able to work days, nights, and/or weekends
• Able to walk or stand for long periods
• Must thrive in a fast paced environment
• Excellent organizational skills
• Excellent verbal and written communication skills

Pay: $20 per hour
Location: Remote (Work from Home)
Job Type: Hourly, Part-Time, Seasonal

Job Summary:
We’re looking for a Catering Support Team Member to assist our BBQ locations by handling catering inquiries, processing orders, and ensuring seamless communication between our guests and teams. If you have excellent phone etiquette, strong attention to detail, and a passion for great customer service, we’d love to have you on our team!

Key Responsibilities:

• Answer incoming phone calls for all BBQ locations and assist guests with catering orders.
• Process and confirm catering orders, ensuring accuracy and clarity.
• Communicate orders with the appropriate teams to ensure smooth execution.
• Respond to guest inquiries via phone and email, providing helpful and friendly service.
• Follow up on unanswered or incomplete orders by reaching out to guests.
• Maintain accurate records of orders and communications.
• Assist with other catering support tasks as needed.

What We’re Looking For:

• Excellent communication skills (both verbal and written).
• Customer service experience (phone-based support preferred).
• Strong attention to detail and ability to accurately process orders.
• Basic computer skills (email, order management software, etc.).
• Ability to work independently and stay organized in a remote setting.
• Previous experience in catering, restaurants, or hospitality is a plus!

Perks of the Job:

• Work from home with a flexible schedule.
• Be part of a fun, fast-paced BBQ team without having to smell like smoke every day!
• Opportunity to grow with a well-loved brand.